Dell POWEREDGE 840 User Manual Page 129
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Getting Help 129
Canada (North York, Ontario)
International Access Code: 011
Online Order Status: www.dell.ca/ostatus
AutoTech (automated Hardware and Warranty
Support)
toll-free: 1-800-247-9362
Customer Service (Home Sales/Small Business)
toll-free: 1-800-847-4096
Customer Service (med./large business,
government)
toll-free: 1-800-326-9463
Customer Service (printers, projectors, televisions,
handhelds, digital jukebox, and wireless)
toll-free: 1-800-847-4096
Hardware Warranty Support (Home Sales/Small
Business)
toll-free: 1-800-906-3355
Hardware Warranty Support (med./large bus.,
government)
toll-free: 1-800-387-5757
Hardware Warranty Support (printers, projectors,
televisions, handhelds, digital jukebox, and wireless)
1-877-335-5767
Sales (Home Sales/Small Business)
toll-free: 1-800-387-5752
Sales (med./large bus., government)
toll-free: 1-800-387-5755
Spare Parts Sales & Extended Service Sales
18664403355
Cayman Islands E-mail: [email protected]
Technical Support
toll-free: 1-877-261-0242
Chile (Santiago)
Country Code: 56
City Code: 2
Website: www.dell.com/cl
E-mail: [email protected]
Sales and Customer Support
toll-free: 1230-020-4823
Technical Support (CTC)
toll-free: 800730222
Technical Support (ENTEL)
toll-free: 1230-020-3762
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- About Your System 9
- 12 About Your System 12
- Connecting External Devices 14
- NIC Indicator Codes 14
- Diagnostics Indicator Codes 15
- 16 About Your System 16
- = yellow 16
- Hard-Drive Indicator Codes 17
- System Messages 18
- 20 About Your System 20
- 22 About Your System 22
- 24 About Your System 24
- System Beep Codes 26
- Warning Messages 28
- Diagnostics Messages 28
- Alert Messages 28
- Responding to Error Messages 29
- System Setup Options 30
- Setup program screen 31
- CPU Information Screens 33
- Integrated Devices Screen 34
- Console Redirection Screen 35
- System Security Screen 35
- Exit Screen 37
- Using the System Password 37
- Using the Setup Password 39
- Installing System Components 41
- Inside the System 42
- Opening the System 43
- Front-Panel Drive Inserts 44
- Closing the System 47
- Connecting Drives 47
- Diskette Drive 48
- Optical or Tape Drives 49
- Hard Drives 53
- Configuring the Boot Drive 54
- Cooling Shroud 64
- Cooling Fans 65
- Removing the Front System Fan 66
- Removing the Back System Fan 67
- Power Supply 69
- Replacing the Power Supply 70
- Expansion Cards 71
- Installing an Expansion Card 72
- Removing an Expansion Card 73
- Installing Memory Modules 76
- Microprocessor 78
- Removing the Processor 79
- Installing a Processor 81
- Installing a RAC Card 83
- System Battery 83
- Removing the System Board 87
- Installing the System Board 89
- Checking the Equipment 92
- Troubleshooting the Keyboard 93
- Troubleshooting a NIC 95
- Troubleshooting a Wet System 96
- Troubleshooting a Fan 99
- Troubleshooting System Memory 100
- Troubleshooting Your System 102
- Troubleshooting a Hard Drive 104
- System Diagnostics Features 111
- From the Utility Partition 112
- From Removable Bootable Media 112
- Using the Custom Test Options 113
- Running System Diagnostics 114
- Jumpers and Connectors 115
- 116 Jumpers and Connectors 116
- System Board Connectors 118
- Getting Help 121
- AutoTech Service 122
- Support Service 122
- Problems With Your Order 123
- Product Information 123
- Before You Call 124
- Contacting Dell 126
- 128 Getting Help 128
- 130 Getting Help 130
- 132 Getting Help 132
- 134 Getting Help 134
- 136 Getting Help 136
- 138 Getting Help 138
- 140 Getting Help 140
- 142 Getting Help 142
- 144 Getting Help 144
- Printers, and Projectors 145
- 146 Getting Help 146
- Glossary 147
- 148 Glossary 148
- 150 Glossary 150
- 152 Glossary 152
- 154 Glossary 154
- Index 155 155
- 156 Index 156
- Index 157 157
- 158 Index 158
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