Dell POWEREDGE 840 User Manual Page 20
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- Table of contents
- TROUBLESHOOTING
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20 About Your System
Drive not ready Diskette missing or improperly
inserted in diskette drive.
Reinsert or replace the diskette.
Error: Incorrect memory
configuration. Ensure
memory in slots DIMM1_A
and DIMM1_B, DIMM2_A and
DIMM2_B match identically
in size, speed, and rank.
An unmatched pair of memory
modules is installed.
Install a matched pair of memory
modules, or remove the memory
module in socket DIMM1_B. See
"General Memory Module Installation
Guidelines" on page 76.
Error: Remote Access Card
initialization failure.
Faulty or improperly installed RAC. Ensure that the RAC is properly
installed. See "Troubleshooting
Expansion Cards" on page 108.
Error 8602: Auxiliary
device failure. Verify
that the mouse and
keyboard are securely
attached to correct
connectors.
Loose or improperly connected
mouse or keyboard cable; faulty
mouse or keyboard.
Replace the mouse. If the problem
persists, replace the keyboard.
Gate A20 failure Faulty keyboard controller (faulty
system board).
See "Getting Help" on page 121.
General failure Operating system corrupted or
improperly installed.
Reinstall the operating system.
IDE Primary drive
x
not
found
Improperly connected or missing
optical drive or tape backup unit.
Ensure that the drive cables are
properly connected. See
"Troubleshooting Your System" on
page 91 for the appropriate drive
installed in your system.
If no drive is installed, disable the IDE
controller. See "Using the System
Setup Program" on page 29.
Invalid memory
configuration detected.
Potential for data
corruption exists!
Unsupported DIMMs are installed
in the system, or the memory
configuration is incorrect.
Replace or reconfigure the DIMMs.
See "Memory" on page 76 for memory
configuration guidelines, a list of
supported DIMMs, and supported
memory configurations.
Keyboard controller
failure
Faulty keyboard controller (faulty
system board).
See "Getting Help" on page 121.
Table 1-6. System Messages (continued)
Message Causes Corrective Actions
- Hardware Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- About Your System 9
- 12 About Your System 12
- Connecting External Devices 14
- NIC Indicator Codes 14
- Diagnostics Indicator Codes 15
- 16 About Your System 16
- = yellow 16
- Hard-Drive Indicator Codes 17
- System Messages 18
- 20 About Your System 20
- 22 About Your System 22
- 24 About Your System 24
- System Beep Codes 26
- Warning Messages 28
- Diagnostics Messages 28
- Alert Messages 28
- Responding to Error Messages 29
- System Setup Options 30
- Setup program screen 31
- CPU Information Screens 33
- Integrated Devices Screen 34
- Console Redirection Screen 35
- System Security Screen 35
- Exit Screen 37
- Using the System Password 37
- Using the Setup Password 39
- Installing System Components 41
- Inside the System 42
- Opening the System 43
- Front-Panel Drive Inserts 44
- Closing the System 47
- Connecting Drives 47
- Diskette Drive 48
- Optical or Tape Drives 49
- Hard Drives 53
- Configuring the Boot Drive 54
- Cooling Shroud 64
- Cooling Fans 65
- Removing the Front System Fan 66
- Removing the Back System Fan 67
- Power Supply 69
- Replacing the Power Supply 70
- Expansion Cards 71
- Installing an Expansion Card 72
- Removing an Expansion Card 73
- Installing Memory Modules 76
- Microprocessor 78
- Removing the Processor 79
- Installing a Processor 81
- Installing a RAC Card 83
- System Battery 83
- Removing the System Board 87
- Installing the System Board 89
- Checking the Equipment 92
- Troubleshooting the Keyboard 93
- Troubleshooting a NIC 95
- Troubleshooting a Wet System 96
- Troubleshooting a Fan 99
- Troubleshooting System Memory 100
- Troubleshooting Your System 102
- Troubleshooting a Hard Drive 104
- System Diagnostics Features 111
- From the Utility Partition 112
- From Removable Bootable Media 112
- Using the Custom Test Options 113
- Running System Diagnostics 114
- Jumpers and Connectors 115
- 116 Jumpers and Connectors 116
- System Board Connectors 118
- Getting Help 121
- AutoTech Service 122
- Support Service 122
- Problems With Your Order 123
- Product Information 123
- Before You Call 124
- Contacting Dell 126
- 128 Getting Help 128
- 130 Getting Help 130
- 132 Getting Help 132
- 134 Getting Help 134
- 136 Getting Help 136
- 138 Getting Help 138
- 140 Getting Help 140
- 142 Getting Help 142
- 144 Getting Help 144
- Printers, and Projectors 145
- 146 Getting Help 146
- Glossary 147
- 148 Glossary 148
- 150 Glossary 150
- 152 Glossary 152
- 154 Glossary 154
- Index 155 155
- 156 Index 156
- Index 157 157
- 158 Index 158
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