Dell C1765NFW MFP Laser Printer User Manual Page 350
- Page / 382
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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348 Troubleshooting
Print media misfeeds or multiple feeds
occur.
Ensure that the print media you are using meets the specifications for your printer.
See "Supported Paper Sizes" on page 208 for more information.
Fan the print media before loading it.
Ensure that the print media is loaded correctly.
Ensure that the width and length guides are adjusted correctly.
Ensure that the Priority Sheet Inserter (PSI) is securely inserted.
Do not overfill the print media sources.
Do not force print media into the PSI or the Multipurpose Feeder (MPF) when
you load it. Otherwise, it may skew or buckle.
Ensure that the print media is not curled.
Load the recommended print side correctly for the type of print media you are
using. See "Loading Print Media" on page 211 for more information.
Turn the print media over or around and try printing again to see if feeding
improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom curled sheets of a ream before loading the print
media.
Load a print media source only when it is empty.
The envelope is creased after printing. Ensure that the envelope is loaded as instructed in "Loading an Envelope in the
Multipurpose Feeder (MPF)" on page 216 or "Loading an Envelope in the Priority
Sheet Inserter (PSI)" on page 221.
Page breaks in unexpected places. Increase the setting for Time-Out in the Printer Settings menu in the
Dell™ Printer Configuration Web Tool.
Print media does not stack neatly in the
output tray.
Turn the print media stack over in the PSI and MPF.
Printer does not duplex pages. Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the
Paper/Output tab in the printer driver.
Problem Action
- User's Guide 1
- Contents 3
- 2 Contents 4
- 4 Contents 6
- 6 Contents 8
- 8 Contents 10
- 10 Contents 12
- 12 Contents 14
- 14 Contents 16
- Before Beginning 17
- Notes, Cautions, and Warnings 19
- Conventions 21
- Finding Information 23
- Setup diagram 24
- Product Features 25
- 24 Product Features 26
- Front View 27
- 79101114 8 27
- Rear View 28
- Space Requirements 29
- Operator Panel 30
- Securing the Printer 31
- Ordering Supplies 32
- Printer Setup 33
- Removing Packaging Material 35
- Connecting Your Printer 37
- Direct Connection 38
- Ethernet Connection 38
- WPS-PBC (Wi-Fi 40
- WPS-PBC (Operator Panel Menu) 41
- Auto SSID Setup 42
- Manual SSID Setup 43
- Connecting the Telephone Line 45
- Turning On the Printer 46
- Turn on the printer 47
- 46 Connecting Your Printer 48
- Setting Up Your Printer 49
- 48 Setting Up Your Printer 50
- 50 Setting Up Your Printer 52
- Software and Documentation 53
- 52 Setting Up Your Printer 54
- Assigning an IP Address 55
- The Operator Panel 55
- The Tool Box 56
- Verifying the IP Settings 57
- The System Settings Report 57
- The Ping Command 57
- 56 Setting the IP Address 58
- Loading Paper 59
- Loading Paper 59 61
- Loading Paper 61 63
- Loading Paper 63 65
- 64 Loading Paper 66
- Direct Connection Setup 67
- USB Cable Connection 68
- Network Connection Setup 70
- Windows Server 2008 R2 72
- Server 2012 R2 73
- Before Installation 74
- Start Remote Registry 76
- Disable User Account Control 76
- Disable Simple File Sharing 77
- WSD Printer Setup 79
- Point and Print 82
- Peer-to-Peer 84
- When Using IP Printing 88
- When Using a USB Connection 88
- When Using Bonjour 88
- Using Your Printer 91
- Keypad Letters and Numbers 96
- Changing Numbers or Names 96
- Inserting a Pause 96
- Changing the Language 97
- 96 Operator Panel 98
- Setting Up From Web Browser 99
- For Internet Explorer 100
- For Firefox 100
- Overview of the Menu Items 101
- Page Display Format 103
- Top Frame 103
- Left Frame 104
- Right Frame 105
- Details of the Menu Items 106
- Printer Status 108
- Out of Paper 108
- Rear Cover is Open 108
- Call or 108
- Printer Jobs 109
- Printer Settings 110
- Menu Settings 110
- Admin Menu with a 111
- System Settings 115
- Secure Settings 116
- Copy Defaults 117
- Copy Color Balance 117
- Copy Settings 117
- Scan Defaults 118
- Fax Defaults 118
- Fax Settings 119
- Paper Density 120
- Adjust Transfer Roller 121
- Adjust Fusing Unit 121
- Auto Registration Adjustment 121
- Color Registration Adjustment 122
- Clean Developer 122
- Adjust Altitude 122
- Reset Defaults 123
- Non-Dell Toner 123
- Clock Settings 123
- Web Link Customization 124
- Print Server Settings 124
- Print Server Setup Page 124
- E-Mail Alert Setup Page 126
- Basic Information 127
- Port Settings 128
- E-Mail Alert 131
- Bonjour (mDNS) 132
- Scan to PC 134
- Reset Print Server 134
- Set Password 134
- IP Filter (IPv4) 135
- Print Volume 135
- Address Book 135
- Address Book - Top Page 135
- Address Book (Delete) 136
- FAX Group - Top Page 137
- FAX Group (Delete) 137
- E-Mail Group - Top Page 138
- E-Mail Group (Delete) 138
- E-Mail Default Setup 139
- Server Address - Top Page 139
- Server Address (Delete) 140
- Tray Settings 140
- Starting the Tool Box 141
- Printer Settings Report 142
- Printer Information 142
- Purpose: 144
- Va lu es : 144
- TCP/IP Settings 145
- Defaults Settings 146
- Printer Maintenance 148
- Date & Time 150
- Registration Adjustment 152
- Transfer Roller Refresh Mode 154
- Diagnosis 163
- Chart Print 163
- Environment Sensor Info 163
- Refresh Mode 164
- Resetting Defaults 164
- Reduce/Enlarge 166
- Document Size 167
- Original Type 167
- Lighter/Darker 167
- Multiple-Up 169
- Margin Top/Bottom 169
- Margin Left/Right 169
- Margin Middle 169
- Sharpness 172
- Auto Exposure 172
- TIFF File Format 173
- Image Compression 173
- Max E-Mail Size 173
- Print from USB Defaults 175
- Report / List 176
- Admin Menu 178
- Phone Book 178
- Protocol 181
- Initialize NVM 182
- IP Filter 182
- Line Monitor 184
- Ring Tone Volume 184
- Line Type 184
- Tone/Pulse 184
- Fax Header 186
- Fax Header Name 186
- Fax Number 186
- Fax Cover Page 186
- DRPD Pattern 187
- Forward Settings 187
- Fax Fwd Number 188
- Prefix Dial 188
- Prefix Dial Num 188
- Discard Size 188
- Modem Speed 189
- Fax Activity 189
- Fax Transmit 189
- Fax Broadcast 189
- Auto Reset 191
- Fault Time-out 191
- Job Time-out 191
- Alert Tone 192
- Auto Log Print 193
- Low Toner Alert Msg 193
- Maintenance 194
- Auto Regi Adjust 196
- Adjust ColorRegi 196
- Toner Refresh 197
- Transfer Roller Refresh 197
- Scan to E-Mail 200
- USB Settings 201
- Panel Language 201
- Panel Lock Function 202
- Enabling the Panel Lock 202
- Disabling the Panel Lock 202
- Paper Characteristics 205
- Recommended Paper 206
- Unacceptable Paper 206
- Selecting Paper 206
- Printing on Letterhead 207
- Loading Letterhead 207
- Selecting Pre-Punched Paper 208
- Envelopes 208
- Storing Print Media 209
- Supported Paper Sizes 210
- Supported Paper Types 211
- Paper Type Specifications 211
- 210 Print Media Guidelines 212
- Capacity 213
- Print Media Dimensions 213
- Loading Print Media 214
- Loading Print Media 213 215
- Loading Print Media 215 217
- 216 Loading Print Media 218
- When Loading C5 219
- Loading Print Media 219 221
- Loading Print Media 221 223
- 222 Loading Print Media 224
- Loading Print Media 225 227
- 226 Loading Print Media 228
- Printing, Copying, Scanning 229
- Tips for Successful Printing 231
- Tips on Storing Print Media 231
- Avoiding Paper Jams 231
- Sending a Job to Print 231
- Canceling a Print Job 232
- Supported File Formats 233
- Printing a Report Page 233
- 232 Printing 234
- Loading Paper for Copying 235
- Preparing a Document 235
- Making Copies From the ADF 237
- Setting Copy Options 237
- Number of Copies 237
- Collated 238
- Using the ID Copy 246
- Changing the Default Settings 247
- 246 Copying 248
- Scanning Overview 249
- PaperPort 14 249
- For Windows 7: 251
- For Windows Vista: 251
- Scanning 252
- Scanning 251 253
- Overview 254
- Scanning 253 255
- When Using SMB 256
- Scanning 255 257
- When Using FTP 258
- Scanning 257 259
- For Windows XP Home Edition: 260
- Scanning 259 261
- Scanning 261 263
- For Mac OS X 10.4: 264
- 264 Scanning 266
- Server Address 266
- page appears 266
- \MyPic\John 267
- From the Address Book Editor 268
- \MyPic\John 269
- Basic Scanning Procedures 270
- Using the ID Scan 271
- Scanning 271 273
- 274 Scanning 276
- Setting Your Country 277
- Setting the Printer ID 277
- Setting the Time and Date 278
- Changing the Clock Mode 278
- Setting Sounds 279
- Speaker Volume 279
- Ringer Volume 279
- Specifying the Fax Settings 279
- 278 Faxing 280
- Sending a Fax 282
- Sending a Fax Automatically 282
- Sending a Fax Manually 282
- Setting Fax Options 283
- Confirming Transmissions 284
- Automatic Redialing 284
- Sending a Delayed Fax 285
- For Windows: 286
- Faxing 285 287
- For Macintosh: 288
- Receiving a Fax 289
- Receiving Faxes in the Memory 290
- Polling Receive 290
- Automatic Dialing 291
- Speed Dial 291
- Setting Speed Dial 291
- Group Dial 293
- Setting Group Dial 293
- Editing Group Dial 293
- Printing an Address Book List 295
- Other Ways to Fax 295
- Using an Answering Machine 296
- Using a Computer Modem 297
- Printing a Report 298
- Changing Fax Defaults 298
- Know Your Printer 299
- (Windows 301
- Quick Launch Utility 302
- Address Book Editor 303
- ScanButton Manager 303
- Dell ScanCenter 304
- Specifications 311
- MIB Compatibility 312
- Environment 312
- Copy Specifications 314
- Scanner Specifications 314
- Facsimile Specifications 315
- 314 Specifications 316
- Maintaining Your Printer 317
- Conserving Supplies 319
- Storing Consumables 320
- Replacing Toner Cartridges 320
- Important Information 320
- Removing the Toner Cartridges 320
- Maintaining Your Printer 319 321
- Installing a Toner Cartridge 322
- Cleaning Inside the Printer 323
- Maintaining Your Printer 323 325
- Adjusting Color Registration 327
- Performing Auto Adjust 327
- Determining Values 328
- Entering Values 329
- Cleaning the Scanner 330
- Close the document cover 331
- Cleaning the ADF Feed Roller 332
- Avoiding Jams 333
- 332 Clearing Jams 334
- Important 335
- Information 335
- Clearing Jams 336
- Clearing Jams 335 337
- 336 Clearing Jams 338
- Clearing Jams 339 341
- Clearing Jams 341 343
- Close the rear cover 345
- 344 Clearing Jams 346
- Troubleshooting 347
- Basic Printer Problems 349
- Display Problems 349
- Printing Problems 349
- 348 Troubleshooting 350
- Print Quality Problems 351
- The output is too light 351
- 350 Troubleshooting 352
- Random spots/Blurred images 353
- The entire output is blank 353
- Streaks appear on the output 353
- Pitched color dots 354
- Vertical blanks 354
- Ghosting 355
- Bead-Carry-Out (BCO) 356
- Auger mark 357
- Wrinkled/Stained paper 357
- The top margins is incorrect 358
- Protrudent / Bumpy paper 360
- Misfeed jam 360
- Multi-feed jam 361
- Copy Problem 362
- Fax Problems 362
- Scanning Problems 363
- 362 Troubleshooting 364
- Other Problems 366
- Contacting Service 366
- Appendix 367
- Dell Technical Support Policy 368
- Online Services 368
- Warranty and Return Policy 369
- Recycling Information 369
- Contacting Dell 369
- New Zealand PTC200 Warnings 370
- USA/Canada Wi-Fi Warnings 371
- Labeling requirements 371
- RF exposure warning 371
- Canada IC statement 372
- Numerics 373
- Index 373 375
- Index 375 377
- Index 377 379
- Index 379 381
- 380 Index 382
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