Dell POWEREDGE 1855 User Manual Page 32
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Running System Diagnostics
Dell™PowerEdge™1855SystemsInstallationandTroubleshootingGuide
Using Server Administrator Diagnostics
System Diagnostics Features
When to Use the System Diagnostics
Running the System Diagnostics
System Diagnostics Testing Options
Using the Advanced Testing Options
Error Messages
If you experience a problem with your server module, run the diagnostics before calling for technical assistance. The purpose of the diagnostics is to test your
server module's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support
personnel can use diagnostics test results to help you solve the problem.
Using Server Administrator Diagnostics
To assess a server module problem, first use the online Server Administrator diagnostics. If you are unable to identify the problem, then use the system
diagnostics.
To access the online diagnostics, log into the Server Administrator home page, and then click the Diagnostics tab. For information about using diagnostics, see
the online help. For additional information, see the Server Administrator User's Guide.
System Diagnostics Features
The system diagnostics provides a series of menus and options for particular device groups or devices on a server module. The system diagnostics menus and
options allow you to:
l Run tests individually or collectively
l Control the sequence of tests
l Repeat tests
l Display, print, or save test results
l Temporarily suspend testing if an error is detected or terminate testing when a user-defined error limit is reached
l View help messages that briefly describe each test and its parameters
l View status messages that inform you if tests are completed successfully
l View error messages that inform you of problems encountered during testing
When to Use the System Diagnostics
If a major component or device in the server module does not operate properly, component failure may be indicated. As long as the microprocessor and the
server module's input/output devices (monitor, keyboard, and diskette drive) are functioning, you can use the system diagnostics to help identify the problem.
Running the System Diagnostics
The system diagnostics can be run from either the utility partition on your hard drive or a USB flash drive.
From the Utility Partition
1. As the server module boots, press <F10> during POST.
2. From the utility partition main menu under Run System Utilities, select Run System Diagnostics.
NOTICE: Use the system diagnostics to test only your server module. Using this program with other server modules may cause invalid results or error
messages. In addition, use only the program that came with your server module (or an updated version of that program).
- Abbreviations and Acronyms 1
- DIP Switches 2
- I/O Ports and Connectors 6
- 10/100 Management Port 7
- Video Connector 8
- USB Connector 8
- Introduction 11
- Back to Contents Page 12
- System Overview 13
- System Status Features 14
- Server Module Features 14
- Hard-Drive Features 16
- Back-Panel Features 16
- Power Supply Indicator 17
- KVM Modules 18
- KVM Switch Module 20
- DRAC/MC Module 21
- I/O Connectivity 22
- Fibre Channel Switch Module 24
- Server Module Messages 25
- Server Module Beep Codes 28
- Warning Messages 29
- Diagnostics Messages 29
- Alert Messages 29
- Before You Begin 30
- From the Utility Partition 32
- From a USB Flash Drive 33
- Error Messages 34
- Start-Up Routine 35
- Checking the Equipment 35
- Troubleshooting the Keyboard 36
- Troubleshooting the Mouse 37
- Troubleshooting USB Devices 37
- Problem 38
- Troubleshooting Fan Modules 40
- Inside the Server Module 41
- Troubleshooting Hard Drives 42
- Installing System Options 46
- Fan Modules 47
- Installing a DRAC/MC Module 49
- Redundancy Support 49
- KVM Module 50
- KVM Switch 51
- Chassis I/O Module 54
- Server Modules 55
- Opening the Server Module 56
- Closing the Server Module 57
- Memory 58
- Installing Memory Modules 59
- Daughter Card 60
- Microprocessors 61
- Installing the Processor 62
- Server Module Battery 63
- Hard Drives 64
- Removing a SCSI Hard Drive 65
- Configuring the Boot Drive 65
- Getting Help 67
- Problems With Your Order 68
- Product Information 68
- Before You Call 69
- Contacting Dell 69
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