Dell POWEREDGE 1855 User Manual Page 38
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Action
1. Ensure that the server module(s) is turned on.
2. Check the USB device connection to the front-panel custom cable.
3. Check the custom cable connection to the front-panel custom-cable connector.
4. Swap the USB device with a known-working USB device.
5. If another server module is installed, connect the USB device to that server module. If the USB device works with a different server module, the first
server module may be faulty. See "Getting Help."
Responding to a Systems Management Alert Message
TheDell™RemoteAccessController/ModularChassis(DRAC/MC)managementapplicationsmonitorcriticalsystemvoltagesandtemperatures,andthecooling
fans in the system. For information about the DRAC/MC alert messages, see the Configuration Guide.
Troubleshooting a Wet System
Problem
l Liquid spills
l Splashes
l Excessive humidity
Action
1. Turn off the system.
2. Disconnect the power supplies from the electrical outlets.
3. Remove all the server modules. See "Removing a Server Module" in "Installing System Options."
4. Remove the DRAC/MC module. See "Removing a DRAC/MC Module" in "Installing System Options."
5. Remove all I/O modules installed in the system. See "Removing an I/O Module" in "Installing System Options."
6. Remove all the fan modules. See "Removing a Fan" in "Installing System Options."
7. Remove all the power supply modules. See "Removing a Power Supply Module" in "Installing System Options."
8. Let the system dry thoroughly for at least 24 hours.
9. Install all the power supply modules. See "Installing a Power Supply Module" in "Installing System Options."
10. Install all the fan modules. See "Installing a Fan" in "Installing System Options."
11. Install all the I/O modules in the system. See "Installing an I/O Module" in "Installing System Options."
12. Install the DRAC/MC module. See "Installing a DRAC/MC Module" in "Installing System Options."
13. Install all the server modules. See "Installing a Server Module" in "Installing System Options."
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: Wait until all of the indicators on the power supplies turn off before preceding.
- Abbreviations and Acronyms 1
- DIP Switches 2
- I/O Ports and Connectors 6
- 10/100 Management Port 7
- Video Connector 8
- USB Connector 8
- Introduction 11
- Back to Contents Page 12
- System Overview 13
- System Status Features 14
- Server Module Features 14
- Hard-Drive Features 16
- Back-Panel Features 16
- Power Supply Indicator 17
- KVM Modules 18
- KVM Switch Module 20
- DRAC/MC Module 21
- I/O Connectivity 22
- Fibre Channel Switch Module 24
- Server Module Messages 25
- Server Module Beep Codes 28
- Warning Messages 29
- Diagnostics Messages 29
- Alert Messages 29
- Before You Begin 30
- From the Utility Partition 32
- From a USB Flash Drive 33
- Error Messages 34
- Start-Up Routine 35
- Checking the Equipment 35
- Troubleshooting the Keyboard 36
- Troubleshooting the Mouse 37
- Troubleshooting USB Devices 37
- Problem 38
- Troubleshooting Fan Modules 40
- Inside the Server Module 41
- Troubleshooting Hard Drives 42
- Installing System Options 46
- Fan Modules 47
- Installing a DRAC/MC Module 49
- Redundancy Support 49
- KVM Module 50
- KVM Switch 51
- Chassis I/O Module 54
- Server Modules 55
- Opening the Server Module 56
- Closing the Server Module 57
- Memory 58
- Installing Memory Modules 59
- Daughter Card 60
- Microprocessors 61
- Installing the Processor 62
- Server Module Battery 63
- Hard Drives 64
- Removing a SCSI Hard Drive 65
- Configuring the Boot Drive 65
- Getting Help 67
- Problems With Your Order 68
- Product Information 68
- Before You Call 69
- Contacting Dell 69
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