Dell POWEREDGE 1855 User Manual Page 35
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- TROUBLESHOOTING
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Troubleshooting Your System
Dell™PowerEdge™1855SystemsInstallationandTroubleshootingGuide
Safety First—For You and Your System
Start-Up Routine
Checking the Equipment
Troubleshooting External Connections
Responding to a Systems Management Alert Message
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting System Components
Troubleshooting Server Module Components
Safety First—For You and Your System
To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not
attempt to service the system except as explained in this guide and elsewhere in your system documentation.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table5-1.
Table 5-1. Start-UpRoutineIndications
Checking the Equipment
This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform
any of the procedures, see "Troubleshooting External Connections."
Troubleshooting External Connections
Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard,
mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See Figure2-3 for the front-
panel connectors on your system and Figure2-5 for the back-panel connectors.
Troubleshooting the Video Subsystem
Problem
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Look/listen for:
Action
An error message displayed on the monitor
See "Server Module Messages" in "Indicators, Codes, and Messages."
A series of beeps emitted by the system
See "Server Module Beep Codes" in "Indicators, Codes, and Messages."
Alert messages from the systems management software
See the systems management software documentation.
The monitor's power indicator
See "Troubleshooting the Video Subsystem."
The keyboard indicators
See "Troubleshooting the Keyboard."
The USB diskette drive activity indicator
See "Troubleshooting USB Devices."
The USB optical drive activity indicator
See "Troubleshooting USB Devices."
The hard-drive activity indicator
See "Troubleshooting Hard Drives."
An unfamiliar constant scraping or grinding sound when you access a drive
See "Getting Help."
- Abbreviations and Acronyms 1
- DIP Switches 2
- I/O Ports and Connectors 6
- 10/100 Management Port 7
- Video Connector 8
- USB Connector 8
- Introduction 11
- Back to Contents Page 12
- System Overview 13
- System Status Features 14
- Server Module Features 14
- Hard-Drive Features 16
- Back-Panel Features 16
- Power Supply Indicator 17
- KVM Modules 18
- KVM Switch Module 20
- DRAC/MC Module 21
- I/O Connectivity 22
- Fibre Channel Switch Module 24
- Server Module Messages 25
- Server Module Beep Codes 28
- Warning Messages 29
- Diagnostics Messages 29
- Alert Messages 29
- Before You Begin 30
- From the Utility Partition 32
- From a USB Flash Drive 33
- Error Messages 34
- Start-Up Routine 35
- Checking the Equipment 35
- Troubleshooting the Keyboard 36
- Troubleshooting the Mouse 37
- Troubleshooting USB Devices 37
- Problem 38
- Troubleshooting Fan Modules 40
- Inside the Server Module 41
- Troubleshooting Hard Drives 42
- Installing System Options 46
- Fan Modules 47
- Installing a DRAC/MC Module 49
- Redundancy Support 49
- KVM Module 50
- KVM Switch 51
- Chassis I/O Module 54
- Server Modules 55
- Opening the Server Module 56
- Closing the Server Module 57
- Memory 58
- Installing Memory Modules 59
- Daughter Card 60
- Microprocessors 61
- Installing the Processor 62
- Server Module Battery 63
- Hard Drives 64
- Removing a SCSI Hard Drive 65
- Configuring the Boot Drive 65
- Getting Help 67
- Problems With Your Order 68
- Product Information 68
- Before You Call 69
- Contacting Dell 69
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