Dell Inspiron 2000 Specifications download pdf (Page 24)

Solving Problems: Dell Inspiron 2600 and 2650

HINT: If you can connect to your Internet service provider (ISP), your modem

is functioning properly. If you are sure that your modem is working properly and

you still experience problems, contact your ISP.

Check the telephone wall jack — Disconnect the telephone line from the

modem and connect it to a telephone. Listen for a dial tone. Ensure that

you have touchtone telephone service. Try connecting the modem to a

different telephone wall jack. Slow connection speeds can be caused by

telephone noise as well as by telephone line or network conditions. Contact

your telephone company or network administrator for more information.

Connect the modem directly to the telephone wall jack — If you have

other telephone devices sharing the line, such as an answering machine,

fax machine, surge protector, or line splitter, then bypass them and use the

telephone line to connect the modem directly to the telephone wall jack.

Check the connection — Verify that the telephone line is connected to the

modem.

Check the telephone line — Try using a different telephone line. If you

are using a line that is 3 m (10 ft) or more in length, try a shorter one.

Irregular dial tone — If you have voice mail service, you might hear an

irregular dial tone when you have messages. Contact your telephone

company for instructions on restoring a dial tone.

Turn off call waiting (catch-phone) — See your telephone directory for

instructions on deactivating this feature. Then adjust the dial-up networking

connection properties.

Windows® XP

1. Click the Start button and click Control Panel.

2. Click Printers and Other Hardware, click Phone and Modem

Options, click the Dialing Rules tab, and then click Edit....

3. In the Edit Location window, ensure that To disable call waiting,

dial: is checked, and then select the proper code as listed in your

telephone directory.

4. Click Apply and click OK.

5. Close the Phone and Modems Options window.

6. Close the Control Panel window.

Windows 2000

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Dell Inspiron 2000 Specifications Page 24