Dell Precision M20 User Manual Page 37
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- Table of contents
- BOOKMARKS
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Back to Contents Page
2. Click User's and system guides and click User's guides.
The User's Guide is also available on the Drivers and Utilities CD.
l Service Tag and Express Service Code
l Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on the bottom of your computer.
l Use the Service Tag to identify your computer when you use
support.dell.com or contact technical support.
l Enter the Express Service Code to direct your call when
contacting technical support.
l Solutions — Troubleshooting hints and tips, articles from technicians, online
courses, frequently asked questions
l Community — Online discussion with other Dell customers
l Upgrades — Upgrade information for components, such as memory, the hard
drive, and the operating system
l Customer Care — Contact information, service call and order status, warranty,
and repair information
l Service and support — Service call status and support history, service
contract, online discussions with technical support
l Reference — Computer documentation, details on my computer configuration,
product specifications, and white papers
l Downloads — Certified drivers, patches, and software updates
l Notebook System Software (NSS)
If you reinstall the operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates for your operating system
andsupportforDell™3.5-inch USB floppy drives, Intel®Pentium®M
processors, optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically detects your
computer and operating system and installs the updates appropriate for your
configuration.
Dell Support Website — support.dell.com
NOTE: Select your region to view the appropriate support site.
NOTE: Corporate, government, and education customers can also
use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in all
regions.
l How to use Windows XP
l Documentation for my computer
l Documentation for devices (such as a modem)
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click
the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
l How to reinstall my operating system
Operating System CD
The operating system is already installed on your computer. To
reinstall your operating system, use the Operating System CD. See
your Latitude User's Guide for instructions.
After you reinstall your operating system, use the Drivers and Utilities
CD to reinstall drivers for the devices that came with your computer.
Your operating system product key label is located on your computer.
NOTE: The color of your CD varies based on the operating system
you ordered.
NOTE: The Operating System CD is optional and may not ship with
your computer.
- About Your Computer 2
- Left View 4
- Right View 5
- Back View 6
- Bottom View 7
- Appendix 9
- Using a Battery 12
- Charging the Battery 13
- Removing a Battery 14
- Installing a Battery 14
- Storing a Battery 14
- Using the Module Bay 15
- Playing a CD or DVD 18
- Adjusting the Volume 18
- Adjusting the Picture 19
- S-Video and Standard Audio 20
- Cleaning Your Computer 23
- Dell Diagnostics 25
- Dell Diagnostics Main Menu 26
- Using the Display 27
- Large Desktop Display Mode 28
- Windows 2000 29
- Reinstalling Software 30
- Windows XP 32
- Creating a Restore Point 33
- Before You Begin 34
- Reinstalling Windows XP 34
- Finding Information 36
- Operating System CD 37
- Getting Help 39
- Problems With Your Order 40
- Product Information 40
- Before You Call 41
- Contacting Dell 41
- Glossary 50
- Numeric Keypad 58
- Key Combinations 58
- Touch Pad 59
- Passwords 61
- Assigning an Asset Tag 62
- Deleting an Asset Tag 63
- Assigning an Owner Tag 63
- Deleting an Owner Tag 64
- Asset Tag Options 64
- Enabling the TPM Feature 64
- Using PC Cards 66
- Power Management 68
- Power Management Modes 69
- Power Options Properties 70
- Advanced Tab 71
- Hibernate Tab 71
- Dell™QuickSetFeatures 72
- Before You Begin 73
- Memory 74
- Modem 76
- Mini PCI Card 78
- Hard Drive 79
- Keyboard 80
- Coin-Cell Battery 83
- 5. Replace the cover 84
- Back to Contents Page 84
- Overview 85
- System Setup Screen 85
- Commonly Used Options 85
- Changing Printer Modes 86
- Changing COM Ports 86
- Enabling the Infrared Sensor 86
- Using Smart Cards 88
- Solving Problems 89
- Hard drive problems 90
- Error Messages 91
- IEEE 1394 Device Problems 93
- Keyboard Problems 94
- Memory Problems 96
- Network Problems 96
- PC Card Problems 97
- Power Problems 97
- Printer Problems 98
- Scanner Problems 99
- Sound and Speaker Problems 99
- No sound from headphones 100
- Video and Display Problems 101
- Specifications 103
- Identifying Your Computer 108
- Packing the Computer 108
- Travel Tips 108
- Help and Support Center 112
- Desktop Cleanup Wizard 113
- Fast User Switching 114
- Adding User Accounts 114
- Network Setup Wizard 115
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