Dell Precision M20 User Manual Page 93
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IEEE 1394 Device Problems
properly seated, and partitioned as a boot device.
No boot sector on hard drive — The operating system may be corrupted. Contact Dell.
No timer tick interrupt — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics.
Operating system not found — Reinstall the hard drive. If the problem persists, contact Dell.
Optional ROM bad checksum — The optional ROM apparently failed. Contact Dell.
A required .DLL file was not found — The program that you are trying to open is missing an essential file. Remove and then reinstall the
program.
Microsoft
®
Windows
®
XP
1. Click the Start button and click Control Panel.
2. Click Add or Remove Programs.
3. Select the program you want to remove.
4. Click Remove or Change/Remove and follow the prompts on the screen.
5. See the program documentation for installation instructions.
Windows 2000
1. Click the Start button, point to Settings, and then click Control Panel.
2. Double-click the Add/Remove Programs icon.
3. Select the program that you want to remove.
4. Click Change or Remove Programs.
5. See the program documentation for installation instructions.
Sector not found — The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the
hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See the Help and Support Center (Help in
Windows 2000) for instructions. If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.
Seek error — The operating system cannot find a specific track on the hard drive.
Shutdown failure — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics.
Time-of-day clock lost power — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. See
"Using the System Setup Program." If the message reappears, contact Dell.
Time-of-day clock stopped — The reserve battery that supports the system configuration settings may require recharging. Connect your
computer to an electrical outlet to charge the battery. If the problem persists, contact Dell.
Time-of-day not set-please run the System Setup program — The time or date stored in the system setup program does not match the
system clock. Correct the settings for the Date and Time options. See "Using the System Setup Program."
Timer chip counter 2 failed — A chip on the system board may be malfunctioning. Run the System Set tests in "Using the System Setup
Program."
Unexpected interrupt in protected mode — The keyboard controller may be malfunctioning, or a memory module may be loose. Run the
System Memory tests and the Keyboard Controller test in the Dell Diagnostics.
x:\ is not accessible. The device is not ready — Insert a disk into the drive and try again.
Warning: Battery is critically low — The battery is running out of charge. Replace the battery, or connect the computer to an electrical
outlet. Otherwise, activate hibernate mode or shut down the computer.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
- About Your Computer 2
- Left View 4
- Right View 5
- Back View 6
- Bottom View 7
- Appendix 9
- Using a Battery 12
- Charging the Battery 13
- Removing a Battery 14
- Installing a Battery 14
- Storing a Battery 14
- Using the Module Bay 15
- Playing a CD or DVD 18
- Adjusting the Volume 18
- Adjusting the Picture 19
- S-Video and Standard Audio 20
- Cleaning Your Computer 23
- Dell Diagnostics 25
- Dell Diagnostics Main Menu 26
- Using the Display 27
- Large Desktop Display Mode 28
- Windows 2000 29
- Reinstalling Software 30
- Windows XP 32
- Creating a Restore Point 33
- Before You Begin 34
- Reinstalling Windows XP 34
- Finding Information 36
- Operating System CD 37
- Getting Help 39
- Problems With Your Order 40
- Product Information 40
- Before You Call 41
- Contacting Dell 41
- Glossary 50
- Numeric Keypad 58
- Key Combinations 58
- Touch Pad 59
- Passwords 61
- Assigning an Asset Tag 62
- Deleting an Asset Tag 63
- Assigning an Owner Tag 63
- Deleting an Owner Tag 64
- Asset Tag Options 64
- Enabling the TPM Feature 64
- Using PC Cards 66
- Power Management 68
- Power Management Modes 69
- Power Options Properties 70
- Advanced Tab 71
- Hibernate Tab 71
- Dell™QuickSetFeatures 72
- Before You Begin 73
- Memory 74
- Modem 76
- Mini PCI Card 78
- Hard Drive 79
- Keyboard 80
- Coin-Cell Battery 83
- 5. Replace the cover 84
- Back to Contents Page 84
- Overview 85
- System Setup Screen 85
- Commonly Used Options 85
- Changing Printer Modes 86
- Changing COM Ports 86
- Enabling the Infrared Sensor 86
- Using Smart Cards 88
- Solving Problems 89
- Hard drive problems 90
- Error Messages 91
- IEEE 1394 Device Problems 93
- Keyboard Problems 94
- Memory Problems 96
- Network Problems 96
- PC Card Problems 97
- Power Problems 97
- Printer Problems 98
- Scanner Problems 99
- Sound and Speaker Problems 99
- No sound from headphones 100
- Video and Display Problems 101
- Specifications 103
- Identifying Your Computer 108
- Packing the Computer 108
- Travel Tips 108
- Help and Support Center 112
- Desktop Cleanup Wizard 113
- Fast User Switching 114
- Adding User Accounts 114
- Network Setup Wizard 115
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