Dell 7130cdn Color Laser Printer User Manual Page 6
- Page / 144
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Contents
Dell 7130cdn Professional Color Printer
User Guide
6
5 Troubleshooting
General Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Printer Does Not Turn On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Printing Takes Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printer Resets or Turns Off Frequently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printer Is Making Unusual Noises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Duplex Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Front Door Will Not Close . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Minimizing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Troubleshooting Paper Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Using Built-in Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Troubleshooting Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Online Diagnostics Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Helpful Websites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
A Printer Specifications
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Base Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Optional Trays 3, 4, and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Relative Humidity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Performance Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Index
- User Guide 1
- A01 2014-04 2
- Contents 3
- 3Printing 4
- 4 Maintenance 5
- 5 Troubleshooting 6
- A Printer Specifications 6
- Parts of the Printer 8
- Rear View 9
- Internal Components 9
- Printer Configurations 10
- Features 11
- Control Panel 12
- Information Pages 13
- More Information 14
- Network Basics 15
- Configuration 16
- Choosing a Connection Method 17
- Connecting via USB 18
- TCP/IP and IP Addresses 19
- Using the Control Panel 20
- Using the EWS 20
- Printer Management Software 23
- Available Printer Drivers 24
- Windows 2000 or Later 25
- Other Methods of Installation 26
- Microsoft IPP Port 27
- Verifying Settings 29
- Verifying Driver Installation 29
- Printing a Test Page 30
- Macintosh OS X, Version 10.3 31
- LPD/LPR Connection 32
- UNIX (Linux) 34
- Enabling IPv6 36
- Setting the Interface ID 37
- Automatic Address Assignment 38
- Manual Address Assignment 39
- Address Precedence 40
- Printing 41
- Printing Overview 42
- Supported Media 43
- Paper Storage Guidelines 44
- Loading Media 45
- Long-Edge Feed 46
- 7130-036 46
- 7130 125 47
- 7130-042 47
- 7130-043 47
- Short-Edge Feed 48
- 7130-123 48
- Loading Paper in Trays 2–5 50
- 7130-049 51
- 7130-050 51
- 7130-122 52
- 7130-121 52
- 7130-054 52
- 7130-057 55
- 7130-096 55
- 7130-059 56
- Printing on Special Media 58
- Printing on Envelopes 59
- Printing on Labels 59
- Printing on Glossy Paper 60
- Using Custom Paper Types 61
- Using Custom Size Paper 62
- Selecting Printing Options 64
- 2-Sided Printing Guidelines 67
- Printing a 2-Sided Document 68
- Page Layout Options 69
- Selecting Paper Type to Use 70
- Windows 2000 or later 71
- Printing Booklets 72
- Mac OS X 10.5 73
- Using Color Corrections 74
- Printing in Black and White 77
- Printing Separators 78
- Printing Cover Pages 79
- Mac OS X 10.3 and higher 80
- Printing Watermarks 81
- Printing Mirror Images 82
- Printing Special Job Types 83
- Operating System Steps 84
- Sending Print With Jobs 85
- Maintenance 87
- Maintenance and Cleaning 88
- Printing Meters 89
- Cleaning the Printer 90
- 7130-077 91
- 7130-078 92
- 7130-083 92
- 7130-082 92
- Ordering Supplies 93
- Customer Replaceable Parts 94
- When to Order Supplies 94
- Recycling Supplies 94
- Moving the Printer 95
- Printer Symbols 96
- Troubleshooting 97
- General Troubleshooting 98
- Printing Takes Too Long 99
- Duplex Problems 100
- Front Door Will Not Close 100
- Paper Feed Problems 101
- Jam at Tray 1 (MPT) 102
- 7130-008 102
- 7130-001 102
- 7130-003 103
- 7130-011 103
- 7130-010 103
- Jam at Tray 2 104
- 7130-012 105
- 7130-013 105
- 7130-014 105
- Jam at Tray 3, 4, or 5 106
- 7130-056 106
- 7130-015 106
- 7130-016 107
- 7130-017 107
- 7130-018 107
- 7130-019 108
- 7130-021 108
- 7130-022 108
- Jam at Left Door A 109
- 7130-087 110
- 7130-088 110
- 7130-089 111
- 7130-002 112
- Paper Size Jam 113
- Paper Type Jam 115
- 7130 124 117
- Minimizing Paper Jams 118
- Paper Jam Message Stays On 119
- Media Misfeeds 120
- Print Quality Problems 121
- Calibrating the Paper Type 122
- Adjusting the Print Margins 122
- Selecting Paper Type 122
- Image Prints Too Light 124
- Image Prints Too Dark 125
- Print Density is Uneven 125
- Print is Irregular or Mottled 126
- Ink Rubs Off After Printing 126
- Probable Causes Solutions 127
- Image Prints with Defects 128
- Colors Look Wrong 129
- Colors Reproduce Poorly 130
- Getting Help 131
- Helpful Websites 132
- Printer Specifications 133
- Physical Specifications 134
- Environmental Specifications 135
- Electrical Specifications 136
- Performance Specifications 137
- Controller Specifications 138
- Numerics 139
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