Dell PowerEdge 800 Service Manual Page 47

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  • TROUBLESHOOTING
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5. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card and SCSI backplane.
6. Close the system. See "Closing the System."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See "Opening the System."
4. Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Components."
5. Close the system. See "Closing the System."
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
7. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8. Open the system. See "Opening the System."
9. Remove all expansion cards installed in the system. See "Removing an Expansion Card" in "Installing System Components."
10. Close the system. See "Closing the System."
11. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12. Run the appropriate online diagnostic test.
If the tests fail, see "Getting Help."
13. For each expansion card you removed in step 9, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Open the system. See "Opening the System."
c. Reinstall one of the expansion cards. See "Installing an Expansion Card."
d. Close the system. See "Closing the System."
e. Run the appropriate diagnostic test.
If the tests fail, see "Getting Help."
Troubleshooting the Microprocessor
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
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