Dell B2360d Mono Laser Printer User Manual Page 116
- Page / 153
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Replace unsupported imaging unit [32.xy]
Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more
information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s
Guide.
Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or
visit our Web site.
Too many trays. Remove some. [58]
1 Turn off the printer.
2 Unplug the power cord from the electrical outlet.
3 Remove the extra trays.
4 Connect the power cord to the electrical outlet.
5 Turn the printer back on.
Solving printer problems
• “Basic printer problems” on page 116
• “Option problems” on page 118
• “Paper feed problems” on page 120
Basic printer problems
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep button
to wake the printer
from Sleep mode or
Hibernate mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and the
other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other to
a properly grounded
electrical outlet.
Troubleshooting 116
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Safety information 5
- Learning about the printer 7
- Printer configurations 9
- Learning about the printer 10 10
- Learning about the printer 11 11
- Using the Embedded Web Server 12
- Learning about the printer 13 13
- Additional printer setup 14
- Installing an optional card 15
- Additional printer setup 16 16
- Installing hardware options 17
- Attaching cables 18
- Installing the printer 19
- For Windows users 20
- For Macintosh users 20
- Verifying printer setup 24
- Printing a network setup page 25
- Loading trays 27
- 6 Insert the tray 31
- Linking and unlinking trays 35
- Assigning a custom paper type 36
- 4 Click Submit 37
- Paper guidelines 38
- Fiber content 39
- Unacceptable paper examples 40
- Using specialty media 41
- Tips on using labels 42
- Tips on using letterhead 42
- Tips on using transparencies 42
- Storing paper 43
- Printing 46
- Printing from a mobile device 47
- Menus list 49
- Paper menu 49
- Paper Size/Type menu 50
- Configure MP menu 53
- Substitute Size menu 53
- Paper Texture menu 53
- Paper Weight menu 55
- Paper Loading menu 56
- Custom Types menu 57
- Universal Setup menu 57
- Reports menu 58
- Network/Ports menu 59
- Network Card menu 60
- TCP/IP menu 61
- IPv6 menu 62
- Wireless menu 63
- AppleTalk menu 63
- Standard USB menu 64
- SMTP Setup menu 65
- Security menu 66
- Set Date and Time menu 67
- Settings menu 68
- Setup menu 72
- Finishing menu 73
- Quality menu 75
- Utilities menu 76
- XPS menu 76
- PostScript menu 76
- PCL Emul menu 77
- Use both sides of the paper 80
- Avoid paper jams 80
- Adjusting Sleep mode 81
- Using Hibernate mode 82
- Setting Hibernate Timeout 82
- Using Schedule Power Modes 82
- Recycling 83
- Securing the printer 84
- Erasing volatile memory 85
- Erasing non‑volatile memory 85
- Maintaining the printer 86
- Ordering supplies 87
- Storing supplies 87
- Replacing supplies 88
- Replacing the imaging unit 89
- 8 Close the front door 91
- Moving the printer 92
- Managing the printer 93
- Viewing reports 94
- Clearing jams 97
- Load paper properly 97
- Use recommended paper 98
- Jam, front door [20y.xx] 99
- Jam, rear door [20y.xx] 102
- Jam, standard bin [20y.xx] 103
- Pull out the tray completely 104
- Clearing jams 104 104
- 4 Insert the tray 105
- Jam, tray [x] [24y.xx] 106
- Jam, MP feeder [250.xx] 106
- Troubleshooting 108
- Insert tray [x] 111
- Memory full [38] 113
- Network error, port [x] [54] 113
- Paper too short [34] 114
- Parallel port disabled [56] 114
- Rear USB port disabled [56] 114
- The printer is not responding 116
- • The USB symbol on 117
- • The appropriate 117
- Printer display is blank 118
- Cannot detect internal option 118
- Tray problems 119
- Paper frequently jams 120
- Troubleshooting 121 121
- Print jobs do not print 122
- Printing slows down 123
- Troubleshooting 124 124
- Incorrect characters print 125
- Tray linking does not work 125
- Large jobs do not collate 125
- Unexpected page breaks occur 126
- Troubleshooting 127 127
- Clipped pages or images 128
- Troubleshooting 129 129
- Gray background on prints 130
- Incorrect margins on prints 131
- Paper curl 132
- Print irregularities 133
- Print is too dark 134
- Troubleshooting 135 135
- Print is too light 136
- Skewed print 137
- Troubleshooting 138 138
- Troubleshooting 139 139
- Troubleshooting 140 140
- Troubleshooting 141 141
- Troubleshooting 142 142
- Toner specks appear on prints 143
- Toner rubs off 143
- Uneven print density 143
- Troubleshooting 144 144
- Contacting technical support 145
- Appendix 146
- Warranty and Return Policy 147
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