Dell B2360d Mono Laser Printer User Manual Page 122
- Page / 153
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Solving print problems
Printing problems
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Troubleshooting 122
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Safety information 5
- Learning about the printer 7
- Printer configurations 9
- Learning about the printer 10 10
- Learning about the printer 11 11
- Using the Embedded Web Server 12
- Learning about the printer 13 13
- Additional printer setup 14
- Installing an optional card 15
- Additional printer setup 16 16
- Installing hardware options 17
- Attaching cables 18
- Installing the printer 19
- For Windows users 20
- For Macintosh users 20
- Verifying printer setup 24
- Printing a network setup page 25
- Loading trays 27
- 6 Insert the tray 31
- Linking and unlinking trays 35
- Assigning a custom paper type 36
- 4 Click Submit 37
- Paper guidelines 38
- Fiber content 39
- Unacceptable paper examples 40
- Using specialty media 41
- Tips on using labels 42
- Tips on using letterhead 42
- Tips on using transparencies 42
- Storing paper 43
- Printing 46
- Printing from a mobile device 47
- Menus list 49
- Paper menu 49
- Paper Size/Type menu 50
- Configure MP menu 53
- Substitute Size menu 53
- Paper Texture menu 53
- Paper Weight menu 55
- Paper Loading menu 56
- Custom Types menu 57
- Universal Setup menu 57
- Reports menu 58
- Network/Ports menu 59
- Network Card menu 60
- TCP/IP menu 61
- IPv6 menu 62
- Wireless menu 63
- AppleTalk menu 63
- Standard USB menu 64
- SMTP Setup menu 65
- Security menu 66
- Set Date and Time menu 67
- Settings menu 68
- Setup menu 72
- Finishing menu 73
- Quality menu 75
- Utilities menu 76
- XPS menu 76
- PostScript menu 76
- PCL Emul menu 77
- Use both sides of the paper 80
- Avoid paper jams 80
- Adjusting Sleep mode 81
- Using Hibernate mode 82
- Setting Hibernate Timeout 82
- Using Schedule Power Modes 82
- Recycling 83
- Securing the printer 84
- Erasing volatile memory 85
- Erasing non‑volatile memory 85
- Maintaining the printer 86
- Ordering supplies 87
- Storing supplies 87
- Replacing supplies 88
- Replacing the imaging unit 89
- 8 Close the front door 91
- Moving the printer 92
- Managing the printer 93
- Viewing reports 94
- Clearing jams 97
- Load paper properly 97
- Use recommended paper 98
- Jam, front door [20y.xx] 99
- Jam, rear door [20y.xx] 102
- Jam, standard bin [20y.xx] 103
- Pull out the tray completely 104
- Clearing jams 104 104
- 4 Insert the tray 105
- Jam, tray [x] [24y.xx] 106
- Jam, MP feeder [250.xx] 106
- Troubleshooting 108
- Insert tray [x] 111
- Memory full [38] 113
- Network error, port [x] [54] 113
- Paper too short [34] 114
- Parallel port disabled [56] 114
- Rear USB port disabled [56] 114
- The printer is not responding 116
- • The USB symbol on 117
- • The appropriate 117
- Printer display is blank 118
- Cannot detect internal option 118
- Tray problems 119
- Paper frequently jams 120
- Troubleshooting 121 121
- Print jobs do not print 122
- Printing slows down 123
- Troubleshooting 124 124
- Incorrect characters print 125
- Tray linking does not work 125
- Large jobs do not collate 125
- Unexpected page breaks occur 126
- Troubleshooting 127 127
- Clipped pages or images 128
- Troubleshooting 129 129
- Gray background on prints 130
- Incorrect margins on prints 131
- Paper curl 132
- Print irregularities 133
- Print is too dark 134
- Troubleshooting 135 135
- Print is too light 136
- Skewed print 137
- Troubleshooting 138 138
- Troubleshooting 139 139
- Troubleshooting 140 140
- Troubleshooting 141 141
- Troubleshooting 142 142
- Toner specks appear on prints 143
- Toner rubs off 143
- Uneven print density 143
- Troubleshooting 144 144
- Contacting technical support 145
- Appendix 146
- Warranty and Return Policy 147
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