Dell B2360d Mono Laser Printer User Manual Page 130
- Page / 153
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Action Yes No
Step 1
Load paper with the correct paper type and weight in the tray.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type and
weight in the tray.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Is the tray set to the type and weight of the paper loaded?
Go to step 3. Change the paper
loaded in the tray to
match the paper type
and weight specified in
the tray settings.
Step 3
a Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Do shadow images still appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do shadow images still appear on prints?
Contact
technical
support.
The problem is solved.
Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a From the Quality Menu on the printer control panel, decrease the
toner darkness.
Note: 8 is the factory default setting.
b Resend the print job.
Did the gray background disappear from the prints?
The problem is solved. Go to step 2.
Troubleshooting 130
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Safety information 5
- Learning about the printer 7
- Printer configurations 9
- Learning about the printer 10 10
- Learning about the printer 11 11
- Using the Embedded Web Server 12
- Learning about the printer 13 13
- Additional printer setup 14
- Installing an optional card 15
- Additional printer setup 16 16
- Installing hardware options 17
- Attaching cables 18
- Installing the printer 19
- For Windows users 20
- For Macintosh users 20
- Verifying printer setup 24
- Printing a network setup page 25
- Loading trays 27
- 6 Insert the tray 31
- Linking and unlinking trays 35
- Assigning a custom paper type 36
- 4 Click Submit 37
- Paper guidelines 38
- Fiber content 39
- Unacceptable paper examples 40
- Using specialty media 41
- Tips on using labels 42
- Tips on using letterhead 42
- Tips on using transparencies 42
- Storing paper 43
- Printing 46
- Printing from a mobile device 47
- Menus list 49
- Paper menu 49
- Paper Size/Type menu 50
- Configure MP menu 53
- Substitute Size menu 53
- Paper Texture menu 53
- Paper Weight menu 55
- Paper Loading menu 56
- Custom Types menu 57
- Universal Setup menu 57
- Reports menu 58
- Network/Ports menu 59
- Network Card menu 60
- TCP/IP menu 61
- IPv6 menu 62
- Wireless menu 63
- AppleTalk menu 63
- Standard USB menu 64
- SMTP Setup menu 65
- Security menu 66
- Set Date and Time menu 67
- Settings menu 68
- Setup menu 72
- Finishing menu 73
- Quality menu 75
- Utilities menu 76
- XPS menu 76
- PostScript menu 76
- PCL Emul menu 77
- Use both sides of the paper 80
- Avoid paper jams 80
- Adjusting Sleep mode 81
- Using Hibernate mode 82
- Setting Hibernate Timeout 82
- Using Schedule Power Modes 82
- Recycling 83
- Securing the printer 84
- Erasing volatile memory 85
- Erasing non‑volatile memory 85
- Maintaining the printer 86
- Ordering supplies 87
- Storing supplies 87
- Replacing supplies 88
- Replacing the imaging unit 89
- 8 Close the front door 91
- Moving the printer 92
- Managing the printer 93
- Viewing reports 94
- Clearing jams 97
- Load paper properly 97
- Use recommended paper 98
- Jam, front door [20y.xx] 99
- Jam, rear door [20y.xx] 102
- Jam, standard bin [20y.xx] 103
- Pull out the tray completely 104
- Clearing jams 104 104
- 4 Insert the tray 105
- Jam, tray [x] [24y.xx] 106
- Jam, MP feeder [250.xx] 106
- Troubleshooting 108
- Insert tray [x] 111
- Memory full [38] 113
- Network error, port [x] [54] 113
- Paper too short [34] 114
- Parallel port disabled [56] 114
- Rear USB port disabled [56] 114
- The printer is not responding 116
- • The USB symbol on 117
- • The appropriate 117
- Printer display is blank 118
- Cannot detect internal option 118
- Tray problems 119
- Paper frequently jams 120
- Troubleshooting 121 121
- Print jobs do not print 122
- Printing slows down 123
- Troubleshooting 124 124
- Incorrect characters print 125
- Tray linking does not work 125
- Large jobs do not collate 125
- Unexpected page breaks occur 126
- Troubleshooting 127 127
- Clipped pages or images 128
- Troubleshooting 129 129
- Gray background on prints 130
- Incorrect margins on prints 131
- Paper curl 132
- Print irregularities 133
- Print is too dark 134
- Troubleshooting 135 135
- Print is too light 136
- Skewed print 137
- Troubleshooting 138 138
- Troubleshooting 139 139
- Troubleshooting 140 140
- Troubleshooting 141 141
- Troubleshooting 142 142
- Toner specks appear on prints 143
- Toner rubs off 143
- Uneven print density 143
- Troubleshooting 144 144
- Contacting technical support 145
- Appendix 146
- Warranty and Return Policy 147
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