Dell R210 II Owner's Manual Page 116
- Page / 144
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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120 Troubleshooting Your System
6
Open the system. See "Opening the System" on page 62.
7
Reseat the controller card in the expansion card slot.
8
Ensure that the tape drive's interface cable is fully connected to the tape
drive and to the connector on the controller card (SAS or SCSI).
9
Ensure that the power cable is properly connected to the drive and system
board.
10
Close the system. See "Closing the System" on page 63.
11
For SCSI tape drives, verify that the tape drive is configured for a unique
SCSI ID number and that the tape drive is terminated or not terminated,
based on the interface cable used to connect the drive.
See the documentation for the tape drive for instructions on selecting the
SCSI ID number and enabling or disabling termination.
12
Run the appropriate online diagnostics tests. See "Running the System
Diagnostics" on page 125.
If you cannot resolve the problem, see
"Getting Help
" on page 133.
Troubleshooting a Hard Drive
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.
1
Run the appropriate online diagnostics test. See "Running the System
Diagnostics" on page 125.
Depending on the results of the diagnostics test, proceed as needed
through the following steps.
2
If your system has a RAID controller card and your hard drives are
configured in a RAID array, perform the following steps:
book.book Page 120 Wednesday, August 12, 2009 4:51 PM
- Hardware Owner’s 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 6 Contents 4
- 8 Contents 6
- 10 Contents 8
- Contents 11 9
- 12 Contents 10
- About Your System 11
- 14 About Your System 12
- 16 About Your System 14
- NIC Indicator Codes 16
- Diagnostic Lights 17
- 20 About Your System 18
- System Messages 19
- 22 About Your System 20
- 24 About Your System 22
- 26 About Your System 24
- MEMTEST lane 24
- 28 About Your System 26
- 32 About Your System 30
- Warning Messages 32
- Diagnostics Messages 32
- Alert Messages 32
- 36 About Your System 34
- Choosing the System Boot Mode 35
- Responding to Error Messages 36
- System Setup Options 37
- Memory Settings Screen 39
- Processor Settings Screen 39
- SATA Settings Screen 40
- Boot Settings Screen 41
- Integrated Devices Screen 42
- PCI IRQ Assignments Screen 43
- Serial Communication Screen 43
- Power Management Screen 44
- System Security Screen 45
- Exit Screen 47
- UEFI Boot Manager Screen 48
- UEFI Boot Settings Screen 48
- System Utilities Screen 49
- Using the System Password 49
- Using the Setup Password 52
- Embedded System Management 53
- Entering the BMC Setup Module 54
- Inside the System 58
- Front Bezel (Optional) 59
- Opening the System 60
- Closing the System 61
- Optical Drive (Optional) 62
- Installing an Optical Drive 64
- Hard Drives 65
- Installing a Hard Drive 67
- Expansion Card 70
- Removing an Expansion Card 71
- Expansion-Card Riser 72
- Internal USB Memory Key 74
- Cooling Shroud 75
- System Memory 77
- Mode-Specific Guidelines 78
- Installing Memory Modules 79
- Removing Memory Modules 81
- Cooling Fans 82
- Installing a Cooling Fan 83
- VFlash Media (Optional) 90
- Processor 90
- Installing a Processor 94
- Power Supply 95
- System Battery 97
- Control Panel Assembly 99
- System Board 101
- Installing System Components 102
- Installing the System Board 103
- Figure 6-1 104
- Troubleshooting Your System 105
- Troubleshooting a USB Device 106
- Troubleshooting a NIC 107
- Troubleshooting a Wet System 108
- Troubleshooting Power Supply 111
- Troubleshooting a Fan 112
- Troubleshooting System Memory 112
- Troubleshooting a Hard Drive 116
- Troubleshooting the Processor 118
- Using Online Diagnostics 119
- Using the Custom Test Options 121
- Jumpers and Connectors 123
- System Board Connectors 124
- Getting Help 127
- 134 Getting Help 128
- Glossary 129
- 136 Glossary 130
- 138 Glossary 132
- 140 Glossary 134
- 142 Glossary 136
- 144 Glossary 138
- Index 145 139
- Index 146 140
- Index 147 141
- Index 148 142
- Index 149 143
- Index 150 144
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